Frequently Asked Questions
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Direct (808) 934-9199
1) Which tour course is better?
Both of our tour courses are equaling exciting. The major difference is that our day tour takes place in the Hawaii Volcanoes National Park and our afternoon/sunset course, Bike to Pele, takes place outside the National Park and ends at the closest viewing point to the active lava flow.
There is more geological information presented on our tour of the Hawaii Volcanoes National Park tour because there are more historical eruption sites located in the National Park. On this tour you will also experience a variety of different terrains (from moon-like lava landscapes to a lush native rain forest), walk through a lava tube, and see several huge craters. The Hawaii Volcanoes National Park tour is our most popular tour due to these factors.
On our Bike to Pele tour course geological information is also presented. You will travel along the ocean through a beautiful tropical rain forest. You will visit a black sand beach, see a lava tube, and see the active lava flow (volcano dependent).
2) Are the bicycle tour courses difficult or suitable for any rider?
Both of our tour courses are moderate: Bike to Pele is 12.5 miles on paved roads (level “roller coaster type – road dips” terrain; the Hawaii Volcanoes National Park tour is 15 miles on off road trails and paved roads (downhill and level terrain). Our tour van follows the group throughout the tour. You will have the option of resting in the van during any portion of the tour.
3) Where do I meet the tour if I am staying on the Kona side of the Island?
Most of our guest staying in Waikoloa or Kona will meet the Hawaii Volcanoes National Park tour in the volcano area. Either in Volcano Village at the General Store (9:30am) or at the Visitor Center in the Hawaii Volcanoes National Park (9:45am). Please see the Details page for driving directions.
4) Do you pick up passengers in Kona?
Our Kona to Volcano Transportation is also available based on demand (cost is an additional $57 per person). Generally, this service is offered on Wednesdays. Please ask your reservations operator to place you on a waiting list and also select a meeting location in addition in case the service is not available.
5) Can I skip the wine tasting portion of the tour?
Absolutely, the wine tasting session takes place during the last 15 minutes of our tour of the Hawaii Volcanoes National Park. To skip this portion of the tour please meet the tour at the Visitor Center in the Hawaii Volcanoes National Park at 9:45am. In doing so you will be returned to Visitor Center before the tour heads over to the winery.
6) How close will we get to the active lava?
The active lava flow is constantly changing. On our day tour of the Hawaii Volcanoes National Park the active lava flow will be approximately 5 miles from the end of the Chain of Craters Road. On our afternoon/sunset tour, Bike to Pele, the ocean entry lava flow has been approximately less than one quarter mile away from the viewing area. The active lava surface flows are constant changing. Sometimes the surface flows are right next to viewing area and sometimes they are a couple miles away. It all the depends on what Madame Pele is doing that day. Click here for the current eruption status.
7)What’s provided?
• Giant Sedona Comfort Hybrid Bike with disc brakes and fenders (Comfortable upright position, great for downhill biking)
• DOT approved helmets
• Bike Bag & Gloves
• Rainjacket
• Lunch or Dinner, trail snacks, and beverages
• Roundtrip transportation from our rendez-vous locations
• Safety instruction
• Professional Interpretive Tour Guide and Driver
What should I bring?
• Layered Clothing (t-shirt, shorts, jacket/sweatshirt, and/or sweatpants)
• Closed Toed Shoes
• Protective Eyewear (sun glasses or prescription glasses)
• Sunscreen
• Camera
• Your Sense of Adventure
• Binoculars
!!! Note – Sometimes the temperatures at the summit range in the mid 60’s to upper 70’s. If this sounds cold to you please bring an extra layer.
